What to Define Before Custom TMS Development: A Requirements Checklist
The last time I spoke to one of our clients in the shipping industry, she told me about a problem many growing logistics businesses face. The company’s legacy, in-house transportation management system had worked when its operations were smaller, and customer expectations were less demanding. But as the business expanded, the platform could no longer […]
What “Integrated” Actually Means in a TMS: A Buyer’s Guide to ERP, WMS, EDI, and Carrier Connectivity
Integration in a TMS context covers a wide range of technical arrangements, and the word alone tells you almost nothing about how much manual work survives underneath it. A live API, a nightly file transfer, and a full order-to-cash handoff across six systems are all referred to as “integrated” in vendor conversations, though only one […]
Who Needs Custom TMS Workflows, What to Customize, and How to Build Them
Until May 2025, Net Zero Logistics was sending 30 to 40 vans onto Connecticut roads every day. Its transportation management software could record shipments, track activity, and handle the routine duties expected of a TMS. But, it fell short of what CEO Mark Chiusano wanted from it – identify routes that lowered cost without breaking […]
AI Implementation Services: The Enterprise Playbook for Turning AI Investments into Measurable Business Outcomes
AI has become one of the largest technology investments enterprises have made in the past decade. Across manufacturing, insurance, healthcare, financial services, retail, and logistics, companies have poured massive budgets into generative AI, intelligent assistants, AI agents, predictive analytics, and related AI implementation services. Yet, many executives are discovering that purchasing AI technology is far easier […]
Your Freight Visibility Platform Found the Delay. Who Is Fixing It?
In late 2025, DHL Supply Chain began rolling out AI agents. Built with the freight automation startup HappyRobot across its transportation operations, they handle driver check-in calls, appointment scheduling, and the high-volume communication that used to sit on dispatchers’ desks. Speaking at the Manifest 2026 supply chain technology conference, DHL Supply Chain’s vice president of integrated […]
AI in Logistics Is Growing Fast. Operational Proof Is Not.
Most AI Strategies in Logistics Are Still Too Vague Most logistics teams don’t have an AI problem. They have a measurement problem dressed up as an AI strategy. A surprising number of AI initiatives inside transportation and logistics are still built around broad transformation language rather than measurable operational outcomes. The conversations are familiar by […]
Six AI Assistants That Are Changing How Logistics Actually Runs
There’s a moment that plays out more often than most logistics leaders would like to admit. A customer is asking for a quick quote. The shipment details are incomplete. The lane is familiar, but capacity has been unpredictable all week. Someone pulls data from the TMS. Someone else checks past shipments. A third person calls […]
From Instant to Autonomous Insurance: The Next Frontier in 2026
Let me start with a reality most insurance leaders will recognize immediately. Instant insurance gave customers faster quotes. A personal auto policy that once took days can now be bound in minutes.A small business owner can answer a few questions online and walk away insured before lunch. That’s progress. Real progress. In a lot of […]
Why 2026 Will Be the Year US Freight Goes ‘Dynamic’: How AI, Spot-Rate Turbulence, and 3PL Reinvention Will Remake the Game
If 2024 was the year the US freight market stared into the abyss, and 2025 is the year everyone pretends the abyss is ‘character-building,’ then 2026 is the year the industry finally stops reacting and starts rewiring itself. Because here’s the truth most boardrooms whisper but rarely say aloud:The US freight market has outgrown its […]
AI for Remote Patient Monitoring: From Basic Tracking to Predictive, End-to-End Care
NASA was the first organization to use Remote Patient Monitoring to track astronaut Alan Shepard’s vitals with an EKG, thermometer, and respiratory sensor while on his historic flight to space in 1961. More than six decades later, wearables, smart sensors and mobile devices are being used to maintain and manage conditions like heart disease, diabetes, […]
