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Speed Up as You Scale Up With the Right Tech Partner: Integrations Beyond Connectivity

Businesses today must recognize technology. Independent Software Vendors (ISVs) aim to develop innovative products their customers and investors want. While working on the core IP in stealth mode is exciting initially, research shows that 45% of new products fail to reach the market. A lean startup’s development team faces many challenges in its product innovation journey, including custom integration with the customer systems and getting the proper technical assistance at every stage of the journey to avoid trial and error. It would be correct to say that developing, maintaining, and upgrading a technology/solution requires effort. 

To get the maximum possible reach quickly, ISVs usually partner with system integrators to enhance productivity, efficiency, and time to market. System integrators have a personalized approach that is ideally suited to the unique challenges and objectives of the organization, resulting in efficient and effective operations. 

System integrators and ISVs- An unbreakable bond

Due to the technological complexities of various platforms, customizations can be a drag. Hence, system integration partnerships have become critical. Due to the broadest technical and domain expertise showcased by the technological partners, these relationships have the potential to impact conversion and retention by enhancing CX. Together, system integrators and ISVs can resolve specific customization, skill development, and testing challenges for fast rollouts.

What key questions should an ISV ask while selecting a system integrator?

One of the most crucial steps for organizations in selecting a partner for their integration projects is to ask the right questions. This helps assess the suitability of a partner and ensures that the organization makes an informed decision. So, it’s essential to carefully consider and formulate questions that will help evaluate the potential partner’s capabilities and expertise in delivering the desired outcomes. A few key questions to ask are:

  1. Does the system integrator think strategically and ask many questions? A proactive approach will help identify and resolve potential obstacles quickly.
  2. Does the system integrator have a holistic view of business? It’s essential that a system integrator truly understands the business and has a comprehensive view of it.
  3. How diverse is the system integrator’s team and capabilities? A diverse team of product managers, designers, technologists, developers, and testers leads to a deep understanding of a business’s needs and objectives, thus ultimately enabling organizations to improve time to market. 
  4. Is the system integrator equipped to deliver out-of-the-box thinking and creative problem-solving possibilities?

What is the role of system integrators in tech implementation?

System integrators are crucial for seamless data synchronization, process streamlining, and operational efficiency. By creating a unified technological infrastructure, system integrators enable businesses to automate mundane tasks and eliminate time-consuming manual processes, thus fast-forwarding their innovations. 

Moreover, they provide scalable and cost-effective solutions to help organizations update their outdated systems and gain a competitive edge through market analysis. With the integration of software programs and tools, businesses can optimize their operations over time and stay ahead.

Whether IoT integration, data aggregation, or analysis, a sound system integrator with its tech accelerator frameworks has the organization covered. A good system integrator understands the industry, customer expectations, and regulations and will keep up with the latest solutions and features. They often can be project advisors with their deep domain and technical expertise. 

Leveraging its resources, a sound system integrator also often looks after the overall management and execution of the project. A system integrator can advise an organization on strategic technology planning, perform custom application development, deliver implementation services, and support system integration. With their product studios, ninja teams, and industry-specific frameworks, a sound system integrator ensures that the solution enables the organization to meet its larger goals and objectives. 

In fact, an insurtech giant has recently joined forces with a US-based technology services company. With almost 30 years of domain and industry expertise, the technology partner is the data migration and customization custodian for the insurtech organization. Utilizing its cutting-edge tech accelerator framework, the technology partner takes care of customization, QA testing, integrations, and operations for customer onboarding, leading to the insurtech’s impressive growth and expansion.

How can system integrators help businesses scale?

The process of system integration is vital for businesses to scale, as it offers the necessary infrastructure needed to support their progress through:

  1. Streamlined ops- This allows businesses to automate workflows and handle increased volumes of work without increasing the operational overhead.
  1. Enhanced data management- System integrators unify the data management approach, thus enabling businesses to have accurate real-time information, leading to better decision-making and resource allocation as they scale. 
  1. Improved communication and collaboration- By disrupting data silos and providing a centralized platform, organizations can coordinate activities more effectively as they grow.
  1. Increased adaptability to changing needs- Integrated systems are more flexible and adaptable to constantly changing business requirements. As businesses scale, they often encounter new challenges. System integration empowers businesses to quickly adjust the new processes and systems to meet these evolving needs.
  1. Efficient resource utilization- A sound system integrator will optimize resource utilization, ultimately scaling the business without unnecessary waste or inefficiencies.
  1. Support for new business initiatives- As businesses scale, they may launch new products, enter new markets, or pursue other growth initiatives. System integrators can provide the foundation for supporting these initiatives by enabling seamless integration with third-party tools, platforms, and services.
  1. Consolidated insights through reporting and analysis-  Integrated systems empower businesses to consolidate data from multiple sources for reporting and analytics purposes. This consolidated view of data allows companies to gather insights into their operations, markets, and customers, leading to informed decision-making as they scale.


System integration is a crucial step for businesses looking to enhance their processes at an accelerated pace. Organizations can accelerate their next technological breakthroughs by improving their processes, expediting their time-to-market, and gaining a competitive edge. This is where Trigent AXLR8 Labs can be instrumental. Combining its domain and technical expertise, Trigent helps the in-house development team focus on their core IPs while Trigent AXLR8 Labs takes care of all the operational aspects, from workflow management to embedding QE and open API frameworks to optimizing infrastructure spending. 

Scale up at lightning speed with the power of adequate system integration


  • Abishek Bhat

    Abishek Bhat is the Vice President of Business Development at Trigent Software. He enables businesses to adopt strategic outsourcing to make their processes and workforce more productive and improve ROI. A passionate advocate of digital transformation, he guides organizations on their journey towards digital maturity and excellence with a keen focus on QA.