customer experience

Cloud-based field service management (FSM) solution with real-time service updates, personalized customer service, automated workflows, and remote diagnostic support, allows businesses to provide frictionless customer experiences, and optimize scalability while reducing costs.

A practical and thorough testing strategy is essential to keep your evolving application up to date with industry standards. In…

Cloud migration strategies, be it lift & shift, rearchitect or rebuild, are fraught with inherent risks which need to be…

Alex is desperate to get his vehicle tire replaced ahead of the long drive early the next day. The local…

Artificial intelligence has become an important milestone in the digital transformation journey of all sectors, including media and entertainment. With…

Augmented Reality (AR) has emerged as a new communication medium that provides a wide range of processing devices’ motion tracking…

The Bandwidth Testing process simulates a low internet bandwidth connection and checks how your application behaves under desired network speed….

The recent pandemic has taught us a lot, and among the lessons learned the biggest was the one on social…

The year 2020 has been a year of learning for all industries. The unprecedented scale and reach of the pandemic…

From the very beginning, businesses have always aimed to deliver the finest customer experience. Conversations between brands and consumers got…