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OUTPERFORM

with Trigent's

ServiceNow

Connect people, functions, and processes to build
great experiences using ServiceNow
Enhance competitiveness and agility with intelligent workflows powered by automation, data, and analytics. We enable process efficiency, employee productivity, customer engagement, and cost reduction, driving digitization for sustainable growth. Trigent’s ServiceNow consultants automate IT processes, optimize operations, and enhance experiences. Streamlined on a single cloud platform, these workflows adapt to market dynamics for operational efficiency.

Our Offerings

IT Operations Management (ITOM)

Modernize IT operations and drive efficiency with Trigent’s ServiceNow platform. Gain visibility, automate workflows, and leverage AIOps for proactive anomaly detection and resolution. Enhance IT team productivity, reduce costs, and deliver superior customer experiences with streamlined ITOM and disaster recovery management.

IT Asset Management (ITAM)

Accelerate IT Asset Management and optimize visibility throughout the asset lifecycle. Trigent’s unified platform enables seamless management of software licenses, hardware upgrades, and cloud assets, aligning them with business objectives. Gain transparency, evaluate investments, and plan ahead for enhanced asset utilization.

IT Service Management (ITSM)

Streamline IT service delivery with Trigent’s cloud-based ITSM capabilities. Automate ticket management, categorization, and assignment using AI to optimize service and enhance customer experiences.

Field Service Management

Revolutionize field service operations with Trigent’s cloud-based platform. Streamline workflows, optimize scheduling, and deliver personalized customer service for seamless experiences.

Customer Service Management

Automate customer inquiries and provide prompt resolutions on a single cloud-based platform powered with digital workflows to accelerate customer experience.

HR Service Delivery

Simplify HR and Payroll with Trigent’s comprehensive cloud-based solution. Streamline processes, empower employees with self-service capabilities, and enhance productivity and engagement while reducing costs.

Managed Cloud Services

Accelerate business velocity with Trigent’s cloud-first approach. Transform your cloud strategy, achieve optimal maturity, and boost KPIs by leveraging our advanced cloud architecture—serverless, containers, and microservices.

Virtual Agents/Chatbots

Elevate customer experience and boost employee productivity with Trigent’s virtual agents/chatbots. Our intelligent bots offer personalized responses, seamless integrations, and AI-powered incident resolution across channels. Empower your IT teams with data-driven dashboards to swiftly address issues and delight customers.

CI/CD Pipeline for App Development

Accelerate software delivery with Trigent’s agile CI/CD pipelines. Simplify code management, collaboration, and DevOps integration for faster time to market. Gain real-time insights, visibility, and faster iteration capabilities to drive efficient software development cycles.

Elevate your digital transformation journey with our expert team

Simplify Complex IT Processes with Trigent’s ServiceNow Capabilities: Key Benefits for Your Business

Healthcare

Our ITAM services aid healthcare providers in managing tangible and intangible assets, adhering to medical data regulations, and streamlining user processes. Incident and change management enhance efficiency, while customer service support elevates patient care.

Transportation and Logistics

Automation and AI-driven field service management enhance operations, cost-efficiency, process visibility, real-time analysis, and customer experiences.

Manufacturing

Manufacturing adapts to customer preferences with streamlined operations through our ITAM services. We optimize asset management, maintenance, inventory, budgeting, and contract workflows for efficient supply chain processes and compliance management.

Retail

Centralized vendor data improves decisions, inventory control avoids overstocking, and streamlined order management enhances customer experiences.

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