Empower your business with Trigent’s Virtual Command Center (VCC) solution for proactive 24×7 IT infrastructure management. Ensure high availability and performance, allowing seamless access to critical systems anywhere. Our intelligent monitoring triggers automated ticketing, reducing support workload. Benefit from innovative pricing based on supported desktops and servers, optimizing operational costs.
IT managers face challenges in supporting globalized businesses, decentralized workforces, cloud-based mobility management, diverse applications and devices, network troubleshooting, ticket management, and shorter SLA timeframes.
Built to supercharge your IT infrastructure
Best practice ITSM workflows
Extensive reporting capabilities
Powerful integrations with IT management apps
Automated and proactive monitoring of IT infrastructure.
Ensure business continuity at affordable pay-per-use pricing
Our services offer the flexibility to meet your needs and your budget. If not 24×7, we provide support for weekends and after-hours. Add-ons enable you to customize the service offering as per your specific requirements. Proactive optimization of the IT infrastructure ensures efficient utilization of your IT resources.
Service Availability & Notification
Cloud Infrastructure Monitoring
Servers, OS Monitoring
Security Monitoring and Reporting
End User Client Monitoring
Desktop Operations Support
L1 Service Desk - Troubleshooting
Incident and Event Management
Notification and Escalation
All standard services +
L2 Escalation - Bug fix, fault resolution
Configuration & Patch Updates
Cost Optimization of Cloud Instances
Security Measures for Desktops and Cloud
Server and Desktop Backup Management
Remote Access and Resolution
Proactive Infra Optimization
All gold services +
Application Monitoring on Servers
Service Availability and Management
DB Monitoring and Management
Architecture solutions for scale and performance
VCC service plans are available on
Fully dedicated VCC service
We provide help desk agents that are fully dedicated to your business and provide a 100% seamless environment for your end-users.
Shared VCC service
Provides full-time coverage at cost savings. The resources are shared among other clients and still provide seamless services for your team.