Vertical SaaS Businesses Must Leverage “Tech Accelerators” to Create Sustainable Moats

Vertical SaaS is having a moment. Post the entry of Gen AI, the investors who bankrolled horizontal SaaS for the last two decades are shifting their attention to the lucrative VSaaS market. The numbers speak. In 2024, the horizontal SaaS were trading at a revenue multiple of 7.3X, while VSaaS had valuations of 12.3X. To […]
How Custom Software Development Enables Enterprise-Grade AI Integration

Custom software development has always been about solving the most intimate and nuanced problems unique to each business. But even though those pain points are still why people ask for purpose-built software development solutions, recently the intent to build custom software has shifted dramatically. There has been concerning voices that every enterprise wanted to become […]
How will Agentic AI unfold in 2025? Key Insights and the Road Ahead for Enterprises and ISVs

Think about the last 15 years when software development boomed and bloomed. Application development services thrived along with Software-as-a-Service (SaaS) applications. These applications presented a whole array of software tooling, enabling enterprises to challenge old-world inefficiencies and address untapped markets through novel solutions. If you think about it, an entire category of enterprise operations once […]
Supercharge Insurance Underwriting with AI and GenAI Solutions

Underwriting has become a high-stakes game for insurers, with recent years delivering some of the worst losses on record. In 2023, the US property/casualty insurance sector faced its largest underwriting loss in a decade, totaling $38 billion. This is driven by severe weather-related losses, persistent inflation, and escalating reinsurance expenses, causing traditional methods to falter. […]
Data: The Key to Balanced, Usable, and Ethically Sound Generative AI Applications

‘Garbage in, garbage out’ remains the most trusted axiom in computer science. This has inordinate relevance to Generative AI, where the quality of training data forms the bedrock for the model, determining its reliability, usability, and performance. Put garbage in, and you will get garbage out. Without the right quality and volume of training data […]
GenAI: Empowering Mid-Market Companies With Equal Opportunities

In the midst of shifting business patterns, where every thread of innovation weaves the fabric of tomorrow, leaders find themselves at the crossroads of possibility. Within the 96% of organizations engaging in discussions about generative AI at the boardroom level, 59% of executives express robust support from their leadership for generative AI, a sentiment observed […]
The Future is Here: How GenAI Will Transform Small Businesses and Drive Growth

The era of GenAI is just beginning, and early pilots are compelling to watch. Since their inception, ChatGPT, Copilot, and Midjourney have captured the current public attention with their ability to revolutionize knowledge work across various industries and business functions within the economy, motivating people to explore its capabilities. In areas like sales, marketing, customer […]
What do Brown M&Ms Have to do with Outsourcing?

It is a folklore that has been proven true. In the 80s, Van Halen had strict conditions to remove brown M&Ms from their dressing room at the tour venues, or the show promoter will forfeit their money. The 53 pages typewritten rider contained the condition that along with a wide selection of beverages and food, […]