Testimonials
Assuring customer delight in every connected experience
Enabling businesses to unlock their potential
Trigent’s clients include software providers, online businesses, and enterprises that want to leverage their software assets, meet critical time-to-market pressures, and reduce their technology cost of ownership. Our ability to reinvest our learning and resources into services that proactively exceed their expectations has ensured that our clients stay with us for years. Most of our revenue comes from repeat business, and most of our new clients are referrals by existing ones.
Key customer testimonials
The partnership with Trigent has been very fruitful. With the addition of manual test resources, we have expanded the test cases and improved coverage. Automation of around 70% of the test cases has allowed executing suits of tests much faster.
Thanks to Trigent Software's efforts, the daily order maximum throughput has increased by 150%. The firm's order time processing has also been reduced by 30%–40%. The team's listening skills allow them to produce what the client needs. Customers can expect flexibility and responsiveness from them. Read full review...
We are impressed with their attention to detail, project management, and dedication to our project's success. Trigent Software's efforts have helped the client build higher quality products and become less dependent on their user acceptance testing process. Read full review...
While tasks may face pauses beyond their control, Trigent Software has performed so well that the internal team wants to expand its resources. They’ve also proven themselves in their field and can make key development decisions independently when needed. They do best when given creative freedom. Read full review...
Trigent Software’s work meets their client’s needs. While they took a bit of time to ramp up and become self-sufficient, the team is now able to execute their assigned tasks without a lot of hand-holding. Trigent Software offers a well-trained team that gets the job done well. Read full review...
Trigent Software delivers everything that’s asked of them each sprint. The team is excellent at getting up to speed with new technologies. They’re an organized team that gets the job done. Read full review...
Overall, internal stakeholders are pleased with Trigent, who satisfied their expectations for the project. The team was prompt in solving issues, understood the vision for the final product, and produced high-quality deliverables. Read full review...
Trigent Software efficiently executed several upgrades that established numerous additional functionalities without generating product errors. By following a rigorous testing process, they ensure high-quality releases. The team adapted to internal processes, leading to a successful partnership. Read full review...
Trigent Software assigned several experienced QA analysts who efficiently performed their responsibilities, resulting in a successful partnership. The team followed an effective process to identify competent candidates for the engagement. Among other notable characteristics, they were fastidious. Read full review...
Even though Trigent Software's team works remotely and in a different timezone, they are readily available when needed. Not only do they possess strong decision-making and leadership skills, but they are also adaptable and committed to the advancement of the business. Read full review...
Trigent Software effectively facilitates the release of several software updates each year. The team consistently satisfies engagement objectives, which results in a long-term partnership. Their dedication and willingness to exceed expectations to meet targets ensure productive collaboration. Read full review...
Trigent Software’s involvement has allowed the internal team to focus on business engagement and ultimately deliver a better product. Trigent’s knowledgeable analysts learned quickly and have subsequently delivered on a highly complex build. Forthcoming and accommodating, the team communicates well. Read full review...
Trigent Software delivers good quality work in a timely manner. They keep the internal team abreast of the project progress, and their communication has improved over time. They're a polite partner with a knack for grasping new technologies to meet the business' needs. Read full review...
Trigent Software delivered original software that significantly improved process efficiency and accuracy to increase the client’s productivity. By maintaining a consistent team, they support an effective long-term partnership. Their experience and thoroughness result in product improvements.. Read full review...
Trigent Software effectively transitioned the application to deliver a functional platform that has yet to experience challenges. The team frequently communicated updates and seamlessly executed the project to deliver results on time. Their expertise ensured a successful long-term partnership. Read full review...
Trigent Software delivers satisfactory code that returns negligible defect rates. The team contributes to the maintenance of an impressive 90% net promoter score. By adopting the client’s processes, they support effective collaboration. Their timeliness and dedication ensure a lasting partnership. Read full review...
Trigent Software provides high-quality work, far surpassing their competitors in knowledge and skill. They were able to fix problems and respond to requests, reliably implementing effective solutions. They manage time and budget well, too. Read full review...
The client’s customers have been happy with the ease of use and user-friendly interface of the solution. Despite facing a severe time zone difference, Trigent Software was able to meet all communication and project management expectations, and the team continues to impress with routine maintenance. Read full review...
The development work executed by Trigent Software on the project has met all project stakeholder expectations, helping them to accelerate their development progress and receiving positive feedback from users as features roll out. Their team is capable of delivering while working independently. Read full review...
The software work delivered by Trigent Software has been transformative for the internal management of the client’s processes, allowing them to sustain much more rapid growth than they had originally anticipated due to external circumstances. The team excels at communication and project management. Read full review...
The Trigent Software team forms the backbone of the GPS-tracking company as its primary development provider. Their communication is strong, and they provide excellent value for the client’s money. Customers can expect an excellent longterm partner with a strong sense of integrity. Read full review...
The tool Trigent Software built sets the client apart from the majority of their competitors and is currently being scaled up to be used for additional customers. Throughout the project, the team was knowledgeable, organized, and reliable, using their expertise to deliver a successful solution. Read full review...
The impact is significant despite the limited implementation so far, streamlining the process, adding transparency, saving time, and minimizing errors. They were very efficient at project management, accessible, and became a true partner. Read full review...
Trigent Software worked accurately and within the project timeline. Although the team hasn't completed the project yet, they've received both positive internal and external feedback on the app. They are always prepared and collaborate with the in-house team to address any issues that arise. Read full review...
They developed an entirely custom program that is both functional and reasonably priced. The new system features a number of helpful enhancements, though there are still some minor bugs to work through. Read full review...
We've been working with Trigent ever since 2001, building, maintaining, and improving the bill of materials system. Trigent rewrote the existing program and developed an algorithm and custom inventory system and over the years continues to provide, unsurpassed quality and support. They are receptive and foster a proactive, problem-solving partnership. Read full review...
The launch of the SharePoint platform has improved the connection between geographically separated work sites. Trigent is a task-oriented partner with an effective management process. Read full review...
Efficiency improved 40% in one photo-based app since Trigent was first engaged. Their team keeps the project moving through constant communication, providing critical status updates throughout the engagement. They accept constructive input well, but also bring creative ideas of their own to the table at a reasonable value. Read full review...
Trigent built a highly functional, robust platform that will allow the company to access information in a more efficient way. They continue to be easy to work with and highly communicative, working autonomously and proactively through each step. Read full review...
Trigent is efficient and does high-quality work. The end users like the new app, which is sleek and easy to use. The entire team is communicative and responsive, making them a reliable and trustworthy partner. They've been engaged throughout the entire project and are the best third-party partner I've ever worked with. Read full review...
Trigent's quality coding nearly eliminates crashes, helping boost customer retention to an all-time high. Their managers adhere to strict guidelines to ensure top-notch deliverables and ease logistical concerns. They're adaptable, seamlessly integrating new developers or features as requested. Read full review...
Branson's global sales force was looking for a way to share knowledge on existing uses of our products/technologies in customer applications in order to win new business. Branson engaged Trigent to conduct a global discovery exercise to design a solution that would meet Branson's stated objectives. Trigent consultants designed a portal solution built on the SharePoint platform that our sales and solutions consultants could use to collaborate and leverage for making better solutions and proposals to clients and prospects. Trigent's structured methodology, cost structure and proven experience with SharePoint were the leading factors in selecting Trigent as the vendor of choice for Branson.
They were very conscientious about ensuring both the architectural and operational security of the application, along with its operating environment. Trigent's structured methodology, cost structure and proven experience with SharePoint were the leading factors in selecting Trigent as the vendor of choice for Branson.
We selected Trigent because of their experience with development of web applications, execution of mission-critical projects and the professionalism exhibited by their team. One of the key things Trigent delivered was the upgrade of our PO Transmission software. It's absolutely been running like a charm and it transmitted every single one of our orders last year, plus this year so far. We used to have to baby sit this process during busy times like over the holidays and now we watch it, but we don't worry about it.
The Trigent team's organized approach to project management and driven work ethic has led to a lasting partnership. Trigent met each challenge I threw their way Read full review...
I would put Trigent in the top one or two percent of all software companies I've worked with for support, overall responsiveness and quality of work! Trigent developed our complex inventory platform to help accurately track over 15 million issued catalogs per week. The application allowed us to view actual costs and profits across each job by collecting data on each area of the process -- from layout to paper costs. It also automated data input, reducing manual tasks from a day and a half to 45 minutes. We are extremely satisfied, and have to add that Trigent always delivered on time and within budget. Read full review...
They were very hands-on, very accepting of guiding us and providing their expertise where we lacked the knowledge. They were also very responsive to our questions and project changes. We never felt left out of the loop.
eLaw believes in delivering working software frequently and adopted a development methodology which would now be considered agile development. The challenges of agile development with an outsourced development team are extreme due to the requirements of open lines of communications and the need for self motivated individuals. Trigent provided the individuals and the environment for us to continue with agile development. Trigent worked with us to set up the development teams in a manner that worked best with our process. I would recommend Trigent to anyone who wants to outsource their software development but want to control the process.
I was apprehensive about whom to trust when searching for a developer. After looking in Russia, China, the US and South America, Trigent stood head and shoulder above the others. They immediately digested our information, set up an appointment to meet our team face to face and provide references. I immediately felt comfortable that Trigent was a talented and ethical company that I could trust. Their diligence never faltered throughout the project as we completed each phase of development. It was important to me that the Trigent team was excited about the work they were doing for ebiz. Their high level of enthusiasm and commitment resulted in a completed product that exceeded my expectation in function, time, and budget. If you were ever concerned about outsourcing, Trigent will put your mind at ease.
The level of professionalism, responsiveness and ease of operation associated with Trigent has greatly improved our efficiency at Web Prospects. I have tried other data mining services, but Trigent has provided the highest quality of data by far. I would recommend them to other companies seeking data mining services.
Trigent developed a SharePoint tool meant to manage custom health and safety plans for designated environmental waste clean-up sites. Scalability was a critical focus of the project. The initial rollout has been successful and has led to insights on future enhancements. The system is easy to use. Trigent was responsive and communicative. Read full review...
I've been impressed with the professionalism Trigent's leadership team brings to the table. Customer service is especially noteworthy. Pricing is extremely competitive for the level of quality delivered. With regard to the project, Trigent supplies on-demand dev resources for all technical projects and assigned engineers now regularly develop/implement new features into an existing website. Read full review...
Trigent assisted us with software application development and various other projects due to limited in-house resources. We are very happy with Trigent's performance. Trigent consistently took responsibility for each project and owned it from design to deployment. We especially appreciate Trigent's communication and quick response to technical issues. I have worked with many offshore developers in the past and working with Trigent has been wonderful. Read full review...
Trigent’s implementation and follow-on support has drastically improved cross-country communication and document sharing. The team migrated a substantial amount of data but remained within budget and competitively priced. They continually refined communication processes and backend support. Read full review...
Trigent's research team has been a key strategic component of my company's success. Prior to choosing Trigent, I researched a number of other providers that could not offer the same quality, reliability and cost-effectiveness. I also value Trigent for the ability to adapt with my needs, expanding their team as necessary without compromising the quality of their research. I also appreciate that Trigent is an established and reputable company, so I can trust that my research is not shared with others.