About the Client
The lack of operational excellence in pricing, quotations, and execution of shipments involved agents relying on calls, emails, and paper trails with a high turnaround time which affected the company’s ability to capitalize on the available business opportunities and revenue.
There was a need for the organization to scale human resources linearly, which affected its bottom line. Moroever, onboarding new customers also increased the variables involved in pricing, making it increasingly arduous to handle in a manual system.
Trigent Solution - Leveraging Trigent AXLR8 Labs to Fasten Technological Breakthrough
Trigent engaged with the client through multiple interactions to identify its existing challenges. The first course of action was to implement a system that eliminated latency and reduced the turnaround time for quotes generation. Leveraging Trigent’s Tech Accelerator, the an automated pricing application was developed with a user-friendly interface. The new solution enabled the organization to place quotes instantly and accurately handle all complexities of the pricing mechanism.