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Case Study
Digital Transformation Ensures Leadership Position for TMS Provider

As a business, we’ve grown a lot since our engagement with Trigent. We have benefited tremendously from the marked improvement across key operations, which gives us significant confidence that our platform has been well-designed, well-architected and is operationally well maintained and, as a result, able to sustain our rapid growth

Customer Profile

The client is a leading Transportation Management System (TMS) provider that optimizes freight purchase and management for companies across the US using cloud technologies. The client also provides applications such as Load Board, Rate Analysis, RFP, supplier/ customer/carrier portals, route optimization, telematics, and logistics to its customers.

Business Challenge

Business Challenge

The company, to sustain its position as a leading TMS provider had to enhance the system with features that are needed by industry segments such as grocery and produce. In order to reduce the client onboarding time and to show value to clients, it needed a flexible platform the utilized EDI and web services to make deep integrations with low or no programming efforts.

The Solution

Trigent built an Electronic Data Interchange (EDI) & web services platform that provided flexibility to integrate with customer and carrier systems.
The system was enhanced with:

Client Benefits

The newly enhanced system and integrations platform supported rapid and consistent growth of the client’s business. With standards based integrations that could be built easily, the system provided real-time visibility of the supply chain information. The system simplified procurement, planning and optimization, execution, freight bill auditing & settlement, and analytics for its global customers across all industries.

Client Benefits:

The newly enhanced system and integrations platform supported rapid and consistent growth of the client’s business. With standards based integrations that could be built easily, the system provided real-time visibility of the supply chain information. The system simplified procurement, planning and optimization, execution, freight bill auditing & settlement, and analytics for its global customers across all industries.

Technology Stack:

Digital Transformation Ensures Leadership Position for TMS Provider