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Improved Customer's Legal Preparedness by Providing Accurate Information by Migrating to AWS Cloud

Up-to-date and accurate information is the currency of legal discourse. By migrating to the AWS cloud environment, we enabled reliable and secure information access to our customers any time, anywhere. The cloud-enabled applications allow for high scalability and availability, thus enriching customer delight.

About the Client

Independent software vendor (ISV) offering products for legal firms and professionals.

The ISV provides a suite of products for legal/litigation support to more than 150,000 legal professionals, with several thousand visiting the site daily. It offers web-based software, mobile products, and legal directories to process servers, court services, staffing, and couriers.
Armed with a rich repository of a legal database, it provides customer services like:

Business Needs

Provide seamless & frictionless customer experience

The customers use the client’s services to gain data-driven insights and relevant legal citations and precedents to build a comprehensive story of each case. Any disruption in these services can upset customer preparedness and can undermine their case’s strategic advantage.
The client wished to preempt the possibility of service downtime and inferior customer experience. It used Trigent’s expertise to migrate its workloads and environment from the data center to the public cloud.
Some of the challenges the client was facing were:
Further, they wished to reduce operational costs and the total cost of ownership.

Trigent Solution

On-time, on-budget seamless migration of applications to AWS with zero business disruption

The client’s business-critical applications were hosted in a data center, which slowed their ability to achieve rapid business growth and expansion. Downtime occurrences, coupled with a lack of on-demand scaling, resulted in broken customer experience.
For a reliable migration to the cloud – without any disruptions, Trigent adopted the following migration path:
Trigent cloud experts carried out a thorough assessment of the client’s infrastructure, studied the environment, and prepared a detailed inventory list by considering the following factors:
The migration mainly followed the ‘Lift and Shift’ with select instances of the ‘Lift and Reshape’ approach.

Client Benefits:

Technology Stack: