Logistics Leader develops Advanced Rating Engine for instant quotes, competitive prices & choice of Carriers
Case Study
Logistics Leader Develops Advanced Rating Engine for Instant Quotes, Competitive Prices and Choice of Carriers
Summary
A fast-scaling logistics platform upgraded to a modern, API-first solution to power next-generation freight rating. By evolving their infrastructure to support real-time, multi-carrier quoting, they achieved faster turnaround times, expanded carrier access, and greater pricing flexibility, positioning themselves to deliver stronger customer value and sustain long-term growth.
About the Client
The client, a fast-growing logistics technology company, delivers an integrated platform that helps businesses streamline freight operations and gain competitive carrier access. With a strong commitment to digital transformation in the 3PL space, they set out to reimagine their freight rating capabilities for greater speed, accuracy, and scalability. By modernizing their core architecture with an API-first solution, the platform now enables shippers to generate quotes in seconds, navigate complex rate structures with ease, and adapt pricing strategies dynamically, positioning the company to deliver superior customer experiences and sustain long-term growth.
Business Challenge
As the client’s business scaled rapidly, they saw an opportunity to evolve their freight rating capabilities into a system designed for speed, accuracy, and scalability. Their goal was to empower shippers with instant access to the most competitive rates, drawn from a wide network of carriers, while allowing for flexible pricing strategies. They envisioned a platform that could:
Switch from partial pricing automation to real-time quotes.
Offer unparalleled choice to customers with instant quotes from network of 25+ carriers.
Support contract, parcel, and spot rates within a unified framework.
Integrate securely with customer-facing and back-end systems.
Trigent Solution
Trigent worked closely with the client’s stakeholders to architect a modern, modular, API-first rate engine designed for scalability and flexibility. The solution seamlessly integrates with 23+ LTL carriers while supporting multiple pricing models through a fully modular framework.
- Carrier API Ecosystem: Connected with 23+ Tier 1 carriers through Cleo, SMC³ Carrier Connect, RateWareXL, and direct carrier APIs, creating a robust foundation that can easily scale to 50+ carriers in the future.
- Configurable Business Logic: Introduced flexible markups, discounts, and accessorial rules, replacing hard-coded structures and enabling dynamic pricing strategies.
- Shipper-Centric Speed: Quotes that once took 15+ seconds are now delivered in just a couple of seconds, a ~90% improvement, giving shippers instant visibility into competitive options.
- Secure & Controlled Integrations: Built with token-based authentication, CRUD APIs for carrier agreements, and Azure AD, ensuring secure and seamless system-to-system communication.
- Resilient Operations: Comprehensive logging and error-handling frameworks provide transparency, quick troubleshooting, and audit-ready compliance.
- Future-Ready Tech Stack: Delivered on .NET and C#, powered by Azure SQL, Functions, and Monitor (Logs), with automated validation and testing via Postman.
Client Benefits
The new freight rating engine delivered benefits that position the client as an innovation leader
- Instant Quotes (~90% Faster): Empowered shippers with near real-time decisions.
- Expanded Carrier Reach: 23+ Tier 1 carriers today, scalable to 50+ tomorrow.
- Sharper Pricing Strategies: Flexible rules put control directly in the client’s hands.
- Unified Experience: Contract, parcel, and spot quotes managed in one seamless system.
- Future-Ready Platform: Modular design ensures continued innovation without disruption.
Technology Stack
