A leading logistics technology provider in the United States operates a digital platform that connects contractors, fleet owners, and material producers to move construction materials more efficiently. The platform offers end-to-end visibility, from dispatching and load tracking to paperless ticketing and automated payments, transforming the traditionally manual, fragmented world of bulk material logistics into a connected, data-driven ecosystem.
Its mission: to simplify the complexities of last-mile hauling through digital workflows that save time, reduce costs, and improve accountability.
Even with a strong digital backbone in place, the client saw an opportunity to create a more connected experience between its logistics platform and a widely used quote-to-cash system. Key operational data, from quotes and dispatches to tickets and payments, lived in separate systems, which meant teams spent extra time reconciling details manually.
This created room for improvement
The client wanted a seamless, automated integration layer that would bring both systems together, ensuring accuracy, transparency, and speed from the moment a quote was created to the final payment.
Trigent partnered with the client to design a secure, event-driven API integration that enabled both systems to ‘speak the same language’ in real time.
Using GraphQL APIs and Webhooks, the solution automated data flow across key business operations –
The integration was built on a serverless AWS architecture, combining Lambda, SQS, and DynamoDB for processing and scalability. It featured –
This approach transformed what was once a manual, error-prone process into an intelligent, self-correcting digital workflow that mirrored field activity in real-time.
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