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Case Study
Omnichannel Software Enhances Self-ordering Experience for Grocery and Supermarket Customers

Trigent’s team has an unusual mix of industry experience and technical expertise that has proved vital in successfully implementing and growing our business. Over the course of the project work, we have built a good working relationship with Trigent’s team who always respond to our requirements in a timely and professional manner.

About the Client

The company is a leading provider of omnichannel self-service solutions to a growing number of retailers in the Supermarket, Grocery, and Foodservice industries. They are leaders in the omnichannel system and provide hardware and software solution to thousands of stores across the USA to manage in-store ordering system at the fresh food departments such as deli, bakery, ready-to-go meals, etc. Their omnichannel solution consists of self-service kiosks, order-taking tablets, displays, printers and fully integrated queue management is designed specifically for grocery supermarkets.

The Challenge

Project Objective

Solution

Client Benefits:

Omnichannel software enhances self-ordering experience for grocery and supermarket customers