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Process Re-engineering Results in Significant Savings for Global Conglomerate

With Trigent’s solution, our sales personnel collaborate effectively, operate at higher efficiency, and consistently meet business targets.

About the Client

With operations across 63 countries and 120 offices, the client’s business spans domestic and overseas trading and import/export of various products such as textile, machinery, metals, minerals, energy, chemicals, food, general products, and more.

Business Challenge


Trigent’s engineers, based on their understanding of the requirement, and in collaboration with the client, created an end-to-end business process re-engineering solution following Trigent’s 4D (Discover, Design, Develop and Deploy) methodology.
Hundreds of forms were segregated and categorized based on similarity of data fields and approval process. This categorized structure resulted in about ten workflows which could be replicated across various functions and requirements.
Trigent team suggested to implement a business process automation solution using a combination of Nintex Forms, Nintex Workflow, and SharePoint Online, part of Office 365 suite.
Trigent consultants built the custom workflow/forms solutions that met the unique business needs of the client. The solution also integrated well with the client’s existing infrastructure and content stores.

Business Value:

Overall the automated solution reduced IT burden, increased operational and business efficiencies.

Technology Stack: