The Next-Gen Healthcare Communication Platform for Better Interoperability

Trigent developed a state-of-the-art
HIPAA & HL7 compliant, integrated patient communication platform.
This centralized collaboration system is used by physicians, surgeons, radiologists, nurses, physiotherapists, and care teams both inside and outside hospital walls.

The SaaS-based platform:

• Enhances patient-provider engagement through secure messaging across communities
• Provides DICOM image management with the ability to share and edit images anytime, anywhere
• Reduces effort and errors with Modality Worklist using HL7 interface for accurate EMR/EHR data population
• Supports scalable PACS for handling all DICOM modalities and storing non-DICOM images
• Uses flexible routing rules to automate workflows and share reports across healthcare systems

The platform is compatible with smartphones, enabling healthcare providers to exchange text messages, images, files, audio, and video. It also streamlines workflows such as patient registration, appointment scheduling, and reminders.

Besides a customized user experience, the software provides features for three user groups:

• Administrator: Responsible for privacy, security, and access control
• Users: Can upload and access health information, manage care plans, and collaborate via EMR, DICOM, and genomics data
• External PHI: Supports healthcare applications deployed on PHI runtime, aligned with HL7 standards

Other features include:

• Patient–Doctor one-to-one chat
• Patient-centric group conversations
• Healthcare bot integration
• Sharing medical files and reports
• Telemedicine for remote patient care and diagnosis