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The Next-Gen Healthcare Communication Platform for Better Interoperability

Trigent has helped us build an integrated communication platform to overcome interoperability barriers to help improve patient engagement and quality of care.

About the Client

The client is a North Carolina startup that provides a cloud-based software solution for medical record management and exchange, as well as software systems for medical services.

Business Challenge

The client wanted an integrated networking portal with secure and seamless unified communication with cross-platform support. The platform would feature medical image cloud storage and sharing; with the facility to access, view, share or store DICOM images, non-DICOM images, and medical reports.

The platform had to be HIPAA and HL7 compliant and ensure information security at all times.


Trigent developed a state-of-the-art HIPAA & HL7 compliant, integrated patient communication platform. This centralized collaboration system is used by – physicians, surgeons, radiologists, nurses, physiotherapists, any care team both inside and outside hospital walls.

The SaaS-based platform:

The platform is compatible with smartphones on which healthcare providers can send text messages, images, files, and audio and video messages to one another. Also, it streamlines the workflow associated with patient visits such as registration, scheduling appointments, and patient reminders.
Besides customized user experience, the software provides features for 3 user groups —

Other features include:

Client Benefits: