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Trigent Software Unveils AI & Automation Insights for Logistics at Manifest 2025

New research from Trigent Software highlights AI, automation, and digital transformation as key drivers of logistics efficiency and resilience.

February 11 2025

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Southborough, MA

Trigent Software has published its latest survey-based report, Adaptive Logistics: Tech that Transforms Uncertainty into Opportunity. This report, based on insights from 86 CXOs across Carriers, 3PLs, FreightTech companies, and Shippers, highlights the rapid technological advancements shaping the industry, the urgency for digital transformation, and the strategic investments necessary to stay competitive.

Key Findings

AI & Automation are Now Essential: 88% of Carriers prioritize AI-driven fleet optimization and route planning for operational efficiency.
Outdated Technology is Holding Businesses Back: 61% of companies still rely on patched systems or outdated tools, indicating a critical need for modernization.
Ecosystem Connectivity is a Competitive Edge: 37% of respondents identified API integration as their top investment priority, underscoring the need for real-time shipment visibility and seamless logistics coordination.
Rise of Private Fleets & 4PLs: Shifting market dynamics are reshaping competitive strategies, compelling Carriers and 3PLs to re-evaluate their technology investments.
Cybersecurity as a Core Priority: 33% of respondents identified cybersecurity as their primary challenge, reinforcing the industry's focus on safeguarding digital infrastructure.

What Industry Leaders can Expect from This Report

The logistics industry is at an inflection point, with technology-driven disruption accelerating across the supply chain. The report provides a data-driven roadmap for decision-makers to navigate the evolving landscape, adopt AI and automation effectively, and optimize operational efficiency.

“Our research confirms that the logistics sector is undergoing a seismic shift,” said Nagendra Rao, President of Sales at Trigent Software. “AI, automation, and ecosystem connectivity are no longer optional—they’re essential for companies looking to differentiate and thrive in a competitive market.”

Delve Deeper into the Report at Manifest 2025

Trigent Software will showcase these research findings at Manifest 2025, to be held at The Venetian, Las Vegas, from February 10–12. Attendees can explore how leading logistics companies are leveraging AI, automation, and API-driven connectivity to improve visibility, efficiency, and resilience.

For a comprehensive analysis of industry trends, technology adoption, and investment priorities, download the full report here:

About Trigent

Trigent, a global technology services leader, helps organizations modernize their operations, adopt GenAI, and build next-generation customer engagement models that deliver exceptional user experiences and measurable business results. At Trigent, we enable organizations to lead the shift with trusted, scalable, and high-impact technology solutions that translate into meaningful business outcomes. Through enterprise-wide digital transformation, we empower clients to optimize and maximize the value of their IT investments. With decades of experience, deep domain expertise, and strong technology capabilities, Trigent delivers impactful, end-to-end solutions for ISVs, enterprises, and SMBs. To learn more about Trigent, visit: https://trigent.com

Media Contact:

Shamini Martin

Trigent Software, Inc.