OUTPLAY
with Trigent’s expertise in
Transportation & Logistics Services
Modernize your supply chain with easy-to-implement innovations and proven RoI
Transportation & Logistics innovations that everyone can deploy
Innovations in autonomous vehicles, robots in warehouses, drones for last-mile delivery, and a switch to sustainability are expected to disrupt the industry. These capital-intensive solutions require specialized skills and continue to evolve. Meanwhile, many supply chain elements can be modernized without requiring significant effort or investment, providing regional and boutique solution providers with a competitive advantage.
Multichannel Logistics Customer Experience (CX) across Web and Mobile, Intelligent Process Automation for error-free, 24×7 order processing, and seamless data exchange facilitated by standard open APIs are a few examples of how businesses can enhance efficiency, respond faster to market changes, and provide a better experience for their customers.
If we didn’t have them, we wouldn’t be in business. The Trigent team forms the backbone of the GPS-tracking company as its primary development provider. Their communication is strong, and customers can expect an excellent long-term partner with a strong sense of integrity.
– Doug Oppenheimer, COO, HD Fleet
Trigent’s MERIT framework for Supply Chain modernization
Using Trigent’s MERIT framework for supply chain modernization, businesses can transform their supply chain operations in a phased manner with Customer Experience as the core focus. The framework developed based on our experience in working with companies across the value chain delivers a visible impact on the brand, rapid RoI, and value to the customer.
Overcome your transportation & logistics challenges with custom-made solutions.
Service Offerings
Multichannel CX
Customers now expect real-time updates on the status of their shipments, regardless of the different modes of transportation involved en route to their destination. Trigent’s Multichannel CX enables companies to offer responsive web applications with complementary mobile apps that provide shippers with the latest information on the go.
The Multichannel CX Applications leverages current web and cloud tech to create a modern front-end experience. Data from multiple backend systems, including legacy platforms, is accessed via secure APIs and rendered via an integrated view. Trigent provides companies with an option to protect their current investments and still address customer expectations.
The Multichannel CX Applications leverages current web and cloud tech to create a modern front-end experience. Data from multiple backend systems, including legacy platforms, is accessed via secure APIs and rendered via an integrated view. Trigent provides companies with an option to protect their current investments and still address customer expectations.
Enhanced Integration
Logistics providers require a versatile, extensible framework supporting EDI and API integration alternatives. EDI automates the processing of bulk data by allowing the transfer of business documents such as purchase orders, invoices, ASNs, and more. EDI standards allow for rapid onboarding while ensuring regulatory compliance. APIs are flexible and ideal for real-time data exchange. To account for the absence of standards, APIs must be designed and properly implemented to meet the business need and comply with regulations.
With 60+ carrier integrations, Trigent enables companies to onboard partners faster, ensuring seamless information flow across different entities, providing real-time shipment visibility, and enhanced Multichannel CX.
With 60+ carrier integrations, Trigent enables companies to onboard partners faster, ensuring seamless information flow across different entities, providing real-time shipment visibility, and enhanced Multichannel CX.
Real-time Data from IoT & Connected Devices
A variety of IoT devices are being used to track the movement of trucks, optimize fleet use, protect freight, and improve driver safety. To gain meaningful insights, providers need to collate data from devices sourced from multiple vendors, process unstructured or proprietary data, and make the information available in real-time. The availability of accurate and timely information provides a key competitive advantage.
Trigent enables logistics providers to securely access data from multi-vendor IoT devices in real-time and create custom dashboard applications or configure commercial off-the-shelf IoT Management products for their specific needs.
Trigent enables logistics providers to securely access data from multi-vendor IoT devices in real-time and create custom dashboard applications or configure commercial off-the-shelf IoT Management products for their specific needs.
Intelligent Process Automation
Automate routine tasks and processes with software robots (or bots). IPA is particularly effective in operations involving large amounts of data, such as monitoring and bidding on B2B portals, order processing, tracking of shipments with carriers and shippers, internal and vendor reports (e.g., ELD, HOS, CSA), and routine form filings for regulatory compliance (e.g., e-DVIR).
Accelerate your RPA adoption by taking advantage of ready-to-use 30+ software bots specifically relevant to the Logistics and Supply Chain domain. These bots can be configured or customized to suit the TMS and Enterprise Applications being used.
TMS + AI
Having the right Transportation Management System (TMS) to manage inbound and outbound logistics is vital for customer success. With existing TMS solutions, providing a differentiated experience is a challenge. Integrating your Custom AI-powered Applications with a Cloud TMS is a win-win proposition. The Cloud TMS provides the standard features required, while the AI Application allows you to offer unique value to your customers.
Trigent’s 3rd Wave AI powers predictive and prescriptive solutions. Leverage the power of AI in dynamic pricing to maximize yield or in Intelligent Fleet Maintenance to maximize utilization. AI-enabled Natural Language Processing (NLP) solutions automate the processing of freight documentation to monitor anomalies, classify documents and verify regulatory compliance.
Trigent’s 3rd Wave AI powers predictive and prescriptive solutions. Leverage the power of AI in dynamic pricing to maximize yield or in Intelligent Fleet Maintenance to maximize utilization. AI-enabled Natural Language Processing (NLP) solutions automate the processing of freight documentation to monitor anomalies, classify documents and verify regulatory compliance.