About the Client​

The client is one of the largest Managing General Agents (MGA) in the US, an intermediary between an insured and the insurance company. Their expertise involves crafting unique insurance coverage based on special risk assessments and specific coverage needs of their clients. Their web application is used for complex calculations involving underwriting risks, claims and policy issuance, and generating reports for regulatory compliance.

Business Challenge​

  • Legacy VB6.0 server application needed to be retired and replaced with a modern intranet web application offering smoother navigation and enhanced features

  • High volumes of sensitive data required thorough testing during migration from a desktop to a web-based application

  • Each module included complex policy calculations and high-level features that required careful validation

  • The application was tightly coupled with multiple entities (market, products, agents, contracts, inspectors, taxes, fees, etc.), all managed within a single interface—requiring multi-dimensional testing

  • Frequent feature updates required rigorous regression testing, as even minor changes could have significant financial implications for both the client and end users

Trigent Solution

Trigent’s experience in the insurance domain, understanding of the client’s business model, and expertise in QA processes equipped them in effectively migrating massive sensitive data with Test Automation. Data integrity was ensured at every stage of the transition. The web application and portal were developed using Angular.

  • Over 2000+ test cases across 60+ transaction screens were designed and executed resulting in maximum test coverage.
  • Cross-browser testing and compatibility testing analyzed the behavior of the website on Edge, Chrome, and Firefox.
  • Over 35% of the test cases are fully automated, with a roadmap to further automate up to 65%. At every stage, the team was careful not to disrupt the already existing modules.
  • Understanding the business flow was integral to testing. The web application is localized to comply with state and county regulations. Changes could affect state taxes and fees applied to each location.
  • The team ensured end-to-end testing of modules. Each module had complex dependencies and multiple validations that had to be reflected in the back-end as part of the monthly, quarterly, and yearly reports. As there were financial implications at every step, the QA team ensured high accuracy and security of data.

 

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