About the Client
The current platform technology and associated Content Management System (CMS) were ill-suited to the growing business demands. Alternative off-the-shelf solutions had limited APIs to integrate 3rd party software or support the use of existing application components as desired by the client. A versatile, scalable, and extensible system to support the growth was essential.
To provide a simple, yet unified customer experience, the client opted to design a bespoke solution around an advanced Content Management System and Web applications for order and product data management. To maximize earlier investments, select systems were to be retained and needed to integrate with the new core.
The next-gen application aimed to:
To develop this bespoke solution for a seamless and contemporary digital experience, the company partnered with Trigent. Trigents’ domain expertise enabled them to expeditiously understand the company’s specific software requirements, existing data flows, and processes. A series of collaborative discussions regarding software architecture, upgrades, and enhancements needed for contemporary technology, among others, were included in the discovery phase.
Trigent integrated Microsoft Dynamics 365 into the company’s existing CRM platform for a unified customer experience. The custom integration unified all the existing platforms, such as the company’s official website, a site showcasing instructional and educational videos, and the Content Management System application.
Leveraging Trigent’s Product Engineering expertise, the company developed its foremost next-gen Content Management System that was both seamless and well-integrated. The team transformed the legacy applications into a modern, scalable Cloud Native application. The enterprise-quality application was insight-driven, well-integrated, seamless, and agile.
Additionally, for improved efficiency, and simplicity, enterprise-level integration of several disparate systems such as Mail Gun, Matomo, and Google Maps was done into the Content Management System’s framework. The seamless integration ensured continuous scalability, seamless performance, and reliability, thereby reducing uncertainty and risk.
The robust bespoke Content Management System streamlined and simplified the company’s workflow and provided a contemporary and connected digital experience in the following areas:
The software architecture was built on the PHP Laravel framework, and tools such as HTML5, VUE.JS, and CSS3 were used as the UI layer.