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Case Study
Responsible Testing Helps a Leading Construction Company Achieve 90% Test Coverage

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They are always prepared and collaborate with the in-house development team to improve product quality. Trigent is very professional, focused on business outcomes, and data-driven. Thanks to Trigent, our last release with many anticipated integrations was successful and on time.

About the Client

The client’s industry-leading Project Information Management (PIM) software streamlines communication, manages files and simplifies construction administration. Their software is used by over 122,000 users in more than 1,200 firms across the world. Their software products provide project teams with a single view of the construction project by indexing information wherever it resides and exceptional document control. It streamlines communication, manages files, and simplifies construction administration for architects, engineers, contractors, and owners. The goal is to reduce the amount of time spent on administrative tasks, streamline project workflows, and power real-time collaboration for project teams.

Background

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Stakeholders in construction projects use a variety of software products and tools relevant to their work. The client’s product interfaces with these third party software using Connectors. The client maintains a library of connectors that is central to powering the single view streamlined experience. New connectors are added to the library and existing ones are upgraded as they continue to add support for new products or enhanced variants of existing products. Compatibility with legacy OS and third party software assures investment protection for its customers.

Business Challenge

Quality testing for a new version rollout or for a new feature release in the Project Management software requires that it be tested across all permutations and combinations of the release with the third party software that their customers are likely to use. Anticipating and designing test cases for interoperability and version compatibility proved to be a challenge.The release readiness of the latest versions and new feature releases upgraded connectors of primary importance. The organization needed a solution that ensured the maximum test coverage while minimizing the time to market.

Trigent Solution - AWS cloud environment

The organization partnered with Trigent to augment its QE capabilities. Trigent drew up a detailed compatibility matrix for the different versions of the Software, the 3rd party products that are supported, its versions, and associated constraints or limitations. To ensure release readiness and release velocity, a continuous testing strategy was undertaken. This exercise identified not just the dominant scenarios currently in use but also potential use cases that their end customers are likely to encounter.

Trigent’s Real Estate domain expertise was pivotal in detailing the various personas (Architects, Engineers, Contractors, Operations), their habits, and preferences. The product combinations applicable to different personas and end-use scenarios were identified and classified. Traceability was measured by designing tests considering the end users’ behavior in different situations. These test cases needed to be adapted for all the different product combinations and the client’s product.

A well-architected AWS Cloud environment with multiple instances for every possible product combination ensured the integrity and accuracy of the QA processes.

Test Automation was critical to ensure that testing was comprehensive and executed in the fastest possible time. Tracking the test automation %, enabled the organization to respond to the market needs in the shortest possible time while maintaining product quality.

Client Benefits:

Technology Stack:

Responsible testing helps a leading construction company achieve 90% test coverage