About the Client​

The client helps companies that auction, rent or otherwise manage physical assets through technology. Many of their clients are leaders in their fields. The physical assets managed by their clients are diverse, including fine art, automobiles, real estate, heavy equipment, livestock, commodities, collectibles and much more. All of these assets have financial importance and are central in various transactions, the client provides the technology that helps to optimize those transactions.

Business Needs​

The client had a C++ thick-client application which worked only on Windows environment. Other applications integrated with the thick-client application through Corba channel messaging, which was slow and hard to maintain. The legacy application was required to work on Macintosh systems and mobile devices. Overall, the application was difficult to maintain, enhance and scale.

Solution

Trigent collaborated with the client’s development team to build a web-based solution accessible via browsers. The team worked closely on requirement analysis, solution architecture, full-cycle development, user acceptance testing, and production rollout. Trigent continues to support the application while developing additional solutions for the client and their customers.

A single-instance shared database approach was implemented, where one database and schema host multiple clients’ data.

  • Security: Clients are identified through unique identifiers, ensuring proper data isolation between tenants.
  • Multi-tenant Efficiency: A shared database architecture reduces infrastructure costs and maximizes resource utilization.
  • Configurability: The system supports extensive client-specific customization across multiple levels:
  • User Interface Level: Clients can customize branding (logos, themes) and modify UI layouts, email content, messages, and advertisements via a CMS-enabled admin portal.
  • Business Process Level: Supports advanced configurations such as bidding rules (proxy, start, normal bids), role-based restrictions, credit limits, purchase conditions, user preferences, and intelligent bid grouping.
  • Database Level: Allows addition of client-specific fields for customized data capture and reporting.

 

Summary

An important aspect of Trigent’s value proposition was to provide unique experience and capabilities that were not available across other competing products.

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