About the client
The client is a cutting-edge InsurTech firm that provides the global insurance industry with a flexible, modern, enterprise-grade core system to deliver innovative products faster, reducing costs and improving CX. They have quickly grown to become a trusted partner to leading insurers in the U.S, enabling them to serve their policyholders better. Their solution integrates underwriting, rating, policy management, claims, billing, and reporting.
InsurTech is a rapidly growing sector, and the client’s mission is to leverage innovative technology to set up the administration and maintenance of insurance products for simple and easy access. They were rolling out an enhanced version of the existing application that improved the ease of setup and reduced the time insurers spent setting up and administering policies & claims. The improved version provided an enhanced UI to handle the creation of policyholder IDs, policy quotes, policy issuance, and policy renewal with minimal supervision.
The client was rolling out the next version of the application; they wanted to ensure that the new version had enhanced user experience and could use it as a self-service portal to handle the insurance policyholders’ requests.
Trigent’s experience in the insurance domain, understanding of the client’s business model, and expertise in QA testing processes equipped them to build an agile app development & testing process: