About the Client
The client serves several of the nation’s top insurance providers and adds new carriers every quarter to their platform. Supporting multiple group and voluntary benefits programs from these carriers increased the complexity manifold. The client had an aggressive timeline to release new functionalities and support new carriers. The testing needed to cover complex rules and data validation across multiple carriers and insurance programs. Due to aggressive release schedules and sprint timelines, testing was compromised, which led to incomplete testing and cost overruns.