Session 4
IT's Moment of Truth: Redefining Roles in the Human-AI Paradigm
11 December 2025
90 Mins
We are living through the biggest shift in business since the internet revolution. We aren’t just using reactive tools anymore; we are deploying Agentic AI—systems that set their own goals, take action, and learn on the fly. But as “digital labor” becomes the heartbeat of the modern enterprise, we’ve hit a massive moment of truth: who is actually responsible when an AI makes a high-stakes decision?
For Season 4 of the Trigent Tech Forum, we sat down with a panel of veteran tech leaders to cut through the hype and discuss the messy reality of AI autonomy, legal liability, and why human judgment matters more now than ever.
Here’s a quick summary of what we discussed
- You Can’t Put a Bot in the Witness Box: AI might be doing the work, but a human has to own the results. Every agent needs a “Human Agent Owner” and a clear RACI matrix to ensure accountability doesn’t vanish into the code.
- The 99.9% Trap: There’s a hidden danger in “perfect” AI. As systems become more reliable, “human lethargy” sets in, and we stop paying attention. Leaders have to keep their teams engaged so they’re ready for the 0.1% of cases where the bot gets it wrong.
- The 3E ROI Framework: Stop measuring tokens and start measuring what matters. True AI success is found in Economics (hard dollar savings), Efficiency (speed and accuracy), and Experience (boosting your NPS and brand trust).
- Cowboys vs. Control Freaks: The path to “Singularity” is a geopolitical arms race. While “cowboy” optimists are racing to build the future, “control freaks” are the ones building the guardrails. In the end, human intuition remains the only thing that can navigate a world models can’t yet predict.
Meet the Moderator
Rohit Adlakha
CXO Advisor, AI & Digital Revolutionary
Meet Our Panelists
who shaped our inaugural session
Ashok Jakati
Dave Hoover
Founder, Red Squirrel Technologies
Jonathan Eyler-Werve
Product Leader & Startup Founder
Rajdeep Mahida
VP of IT, MKS
Tapati Bandopadhyay
AI & Cloud Inventor & Leader
Suraj Havalad
Associate Director
Trigent
We are living through the biggest shift in business since the internet revolution. We aren’t just using reactive tools anymore; we are deploying Agentic AI—systems that set their own goals, take action, and learn on the fly. But as “digital labor” becomes the heartbeat of the modern enterprise, we’ve hit a massive moment of truth: who is actually responsible when an AI makes a high-stakes decision?
For Season 4 of the Trigent Tech Forum, we sat down with a panel of veteran tech leaders to cut through the hype and discuss the messy reality of AI autonomy, legal liability, and why human judgment matters more now than ever.
Here’s a quick summary of what we discussed
- You Can’t Put a Bot in the Witness Box: AI might be doing the work, but a human has to own the results. Every agent needs a “Human Agent Owner” and a clear RACI matrix to ensure accountability doesn’t vanish into the code.
- The 99.9% Trap: There’s a hidden danger in “perfect” AI. As systems become more reliable, “human lethargy” sets in, and we stop paying attention. Leaders have to keep their teams engaged so they’re ready for the 0.1% of cases where the bot gets it wrong.
- The 3E ROI Framework: Stop measuring tokens and start measuring what matters. True AI success is found in Economics (hard dollar savings), Efficiency (speed and accuracy), and Experience (boosting your NPS and brand trust).
- Cowboys vs. Control Freaks: The path to “Singularity” is a geopolitical arms race. While “cowboy” optimists are racing to build the future, “control freaks” are the ones building the guardrails. In the end, human intuition remains the only thing that can navigate a world models can’t yet predict.
Meet the Moderator
Rohit Adlakha
Meet Our Panelists
Ashok Jakati
Dave Hoover
Founder, Red Squirrel Technologies
Jonathan Eyler-Werve
Product Leader & Startup Founder
Rajdeep Mahida
VP of IT, MKS
Tapati Bandopadhyay
AI & Cloud Inventor & Leader
Suraj Havalad
Associate Director
Trigent