The global managed services market is predicted to reach US$ 260 billion by the year 2022. Digital transformation and innovations are enabling businesses across industry segments to experience improved performance and faster time to market. But the challenge for IT organizations is to align IT to business goals in this fast disrupting digital era. Most of the time IT organizations are caught up with managing complex IT infrastructure environments and the whole process of planning, building, running and maintaining IT makes it difficult to think of much else. Typical IT infrastructure consists of data center infrastructure, end user systems, enterprise networks, infrastructure security, storage and IT operations, often handled by internal teams with help from vendors. In the absence of efficiency of scale and manpower, disparate systems, and legacy software, scaling to adapt to a digitally transforming business environment is virtually impossible.
To take the example of Windows 10, the up-gradation process can be difficult, disruptive and yet its advantages far outweigh the migration process. Modernizing the existing IT infrastructure, is therefore, great to talk about but difficult to implement. So, which is of greater concern for IT managers? The day to day life where everything is uncertain, where computers crash, softwares don’t work and so forth or worry about the greater good of a highly scalable and superior future oriented, cost effective IT infrastructure set up?
To manage day to day activities and focus on disruptive changes is what is required from IT today. IT managers already understand the changing business environment but what they need is a strong, state of the art infrastructure environment. Legacy systems have to be upgraded to embrace digital infrastructure. There is a need for more people to manage operational activities and some of them to help with the digital transformation journey. All this can add up to escalating costs, plunging efficiency levels with a strong possibility of the whole thing failing.
Why Infrastructure Managed Services?
- Experienced infrastructure management partners who specialize in making varied infrastructures work in harmony, while complying to set regulatory norms, standards and guidelines.
- Typically, IT Infrastructure Managed service providers have the capability to run entire infrastructures by `keeping the lights on’. They will help by continuously monitoring updates, patches, services and manages infrastructure without costing the earth.
- Managed Infrastructure services can help to transfer the load from time deficient IT to experienced hands. They help to maintain 99% up time, and manage new technologies, expertise, time and budget with existing budgets and super efficiency.
- In several ways, Managed Infrastructure services are designed to ensure that the right people and resources are allocated to provide the maximum benefit.
- IDC’s data, confirms that unplanned downtime costs organizations $58,118 for every 100 users. The average employee loses 12.4 hours a year due to server downtime and 6.2 hours a year for network downtime. By implementing Managed IT Infrastructure services, it is possible to reduce server and network downtime by more than 85 percent.
- Managed Infrastructure service providers charge on a monthly basis. While it may seem that the expenses have not changed substantially, a study by IDC confirms that by bypassing the need for additional staffing costs they experience a 42% savings in IT budget.
- IT Infrastructure Managed service providers will ensure that software’s are updated, and technology is always up-to-date.
To summarize the high value outcome from MSPs are:
- Standardized and cost efficient IT operations
- Enhanced Operational intelligence and security
- IT consumerization and automation